Customer Service
Payment Methods
Cobb Cycling accepts Visa, MasterCard and Paypal.
Shipping Policy
Cobb Cycling ships orders Monday - Friday using UPS Ground with delivery confirmation. Express delivery and overnight delivery are also available. Orders typically take 1 business day to process and should be received within 7-10 business days of order date. Next Day, 2nd Day and 3rd Day mail items typically take 1 business day to process and should arrive within designated days after your order has been processed. Free ground shipping is available to any individual in the United States. If shipping upgrade is chosen, Cobb Cycling will apply the standard ground shipping charge discount towards the cost of express shipping.
If an item is unavailable, you will be notified by telephone or e-mail.
If you need to ship items to more than one address you will need to place separate orders.
Return Policy
If you need to return an item to Cobb Cycling, you may do so within 180 days of receipt. See Warranty Information . Shipping and handling fees are non-refundable.
Sales Tax
Sales tax must be calculated at the rate of 6.75% for all orders delivered in Texas. All deliveries outside of Texas will not pay sales tax.
If you would rather place a phone order, you may call (903) 253-8555 between the hours of 10:00a.m. - 5:00p.m. CST Monday - Friday.
E-mail confirmation will be sent regardless of method used for ordering. Please note that credit card information will not be included in the e-mail confirmation.
If you have concerns or questions about any aspect of this policy, please write to our web master at the following address:
Cobb Cycling
4828 S. Broadway
PMB# 265
Tyler, Texas 75703
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COBB BLOG
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